Frequently Asked Questions
Everything you need to know about shopping with MGR Mobile Store.
Are the smartphones sold at MGR Mobile Store brand new?
Yes, all our mobile devices are 100% brand new, factory sealed, and come with a full manufacturer warranty unless explicitly stated otherwise in the product description.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
How long does shipping take and is it tracked?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery in real-time.
What is your return policy for mobile accessories?
We offer a 30-day return policy for all mobile accessories. Items must be returned in their original packaging and in unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, MGR Mobile Store ships to customers nationwide. We are working on expanding our logistics to support international orders in the near future.
What should I do if my device arrives damaged?
If your package or device arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage so we can arrange a priority replacement.